Sunday, April 4, 2010

Interaction Dialer

Interaction Dialer is a predictive dialer system that pre-integrates to the Customer Interaction Center (CIC) IP contact center solution from Interactive Intelligence for outbound and blended predictive dialing, as well as for compliance options, call scripting, call center, intelligent campaign staging and more.

Interaction Dialer is a predictive dialer system that helps your business keep campaign compliance in check with real-time quality monitoring, call activity reports, tracking and recording and tools to assist in complying with the Telemarketing Sales Rule (TSR), Fair Debt Collection Practices Act (FDCPA), UK Ofcom telemarketing policy, etc...
To stay connected with customers. Interactive Intelligence can helps to pick the right solution for contact center needs by predictive dialer system as either a premise-based solution or as an on-demand Communications as a Service (CAAS).

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